Frequently Asked Questions

Everything you need to know about shopping with Close Dialog

What are your standard shipping times?

We typically process orders within 1-2 business days. Standard shipping generally takes 3-7 business days depending on your location.

How do I return a product?

You can return any unused item in its original packaging within 30 days of delivery. Please visit our Returns Portal to generate a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How can I track my order?

Once your order ships, you will receive an email notification containing a tracking number and a link to follow your package's progress.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

Is my personal information secure?

Absolutely. We use industry-standard SSL encryption to protect your data and ensure that your shopping experience is completely safe.